Shipping and Return Policy
Thank you for visiting and shopping at Tom Binder Fine Arts.
The following terms and conditions constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping delivery estimates
Free ground shipping within the United States
Delivery delays can occasionally occur.
Not responsible for delays caused by UPS, FedEx or USPS.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Tom Binder Fine Arts is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
In the unlikely chance you receive your order damaged, please contact us for a RMA replacement, credit or refund.
Please save all packaging materials and damaged goods.
International Shipping Policy
Shipping charges will be quoted separately depending on final shipping location.
We will happily exchange or issue credit on items that you are not completely satisfied with, within 10 days of the confirmation of delivery.
To begin the exchange/return process please contact us via
Email: firstname.lastname@example.org or phone 800-332-4278
We will provide you with a return label.
Merchandise exchange process must be initiated within 10 days of receiving order. If item arrived damaged from the carrier, please provide photos upon receipt.
Please include the following when emailing us for exchanges/returns.
- Phone Number
- Order Number
- Item(s) being exchanged